SLED Subcontracting
Logistics & Supply Chain

Problems solved before they reach you

AI exception-handling agents, dispatch and proof-of-delivery automation, and TMS, WMS, and ERP integration — every hand-off logged and exportable.

Scope a logistics build See what we build
  • Exception agents
  • Logged hand-offs
  • TMS · WMS · ERP
  • EDI-fluent

What we build

4 commitments, 1 senior bench.

Every logistics build ships against the same four constraints — no exceptions for demos or deadlines.

01

Agents work the event first

Shipment exceptions are detected, worked against TMS, WMS, and ERP data, and resolved or escalated before a customer has to call.

Proof layer Escalations arrive with full context attached, never a bare alert.

02

Ugly integrations included

EDI transaction sets, legacy WMS interfaces, and carrier APIs are the work here, not a caveat — scoped against your exact stack before we build.

Proof layer Integration tested against your systems, not a mock.

03

Every hand-off logged

Each action an agent takes — detect, match, resolve, escalate — is logged and exportable, so nothing gets worked twice and nothing gets lost between systems.

Proof layer Audit trail exportable by your ops lead, no ticket required.

04

Senior engineers, weekly demos

A named senior lead owns the outcome. You see working software weekly, not a status deck monthly.

Proof layer Senior review on every merge; 30-day exit on embedded pods.

Integration reality
TMS and WMS platforms ERP EDI transaction sets Carrier APIs
Where it pays back

The failure patterns we see in every logistics operation.

  1. Workflow · 01

    Customers call before you know

    Exceptions surface when the client phones, not when they happen.

    Agents that work the event first

  2. Workflow · 02

    PODs matched manually

    Delivery proof and dispatch paperwork reconciled by a human.

    Extraction, matching, exception routing

  3. Workflow · 03

    Three systems, three truths

    TMS, WMS, and ERP disagree, with EDI in between them.

    Integration glue, ugly interfaces included

Use cases

Where logistics teams put us to work.

Eight workflows where automation pays back first — each scoped, evaluated, and capped before it touches production.

  • Shipment exception handling

    Delays, damages, and misroutes detected and worked by an agent first — a human only sees what it could not resolve.

    3PLs and carriers fielding exception calls

  • POD & dispatch documents

    Proof-of-delivery and dispatch paperwork extracted, matched, and exception-routed instead of reconciled by hand.

    Back offices matching PODs manually

  • TMS / WMS / ERP integration

    Three systems, one truth — integration glue across TMS, WMS, ERP, and the EDI between them.

    Operations run across systems that disagree

  • Dispatch & driver coordination

    Load assignment, driver notifications, and status updates automated end to end with logged hand-offs.

    Dispatch desks buried in calls

  • Real-time tracking & alerts

    Carrier API and telematics events normalized into one shipment timeline, with proactive customer notifications.

    Teams answering "where is my order" all day

  • Warehouse & inventory workflows

    Receiving, put-away, picking, and compliance reporting wired into one WMS-driven flow.

    Warehouses running on spreadsheets

  • EDI transaction automation

    Inbound and outbound EDI sets validated, translated, and reconciled — failures routed with context, not silently dropped.

    Trading-partner-heavy operations

  • Operations reporting

    On-time rate, exception volume, and dwell time on one dashboard your ops lead actually opens.

    Leaders flying blind on ops

Case studies

Proven solutions. Real-world impact.

How our teams solve critical dispatch, fulfillment, and supply-chain problems through strategy, engineering, and innovation.

All case studies

Capabilities

6 service lines, 1 senior bench.

Six connected capabilities, delivered as one seamless service.

See full capability matrix →

AI consulting and readiness

A build decision in 2 weeks, not a slide deck.

AuditUse-case scoringRoadmap
Explore AI readiness

Agentic engineering

Agents with evaluations, approval gates, cost ceilings, and a full audit trail.

RAGTool useVoiceGovernance
Explore agentic engineering

Forward deployed engineering

A named senior engineer inside your team, owning an outcome.

EmbeddedWeekly demoNamed lead
Explore forward deployed engineering

Custom software, web and mobile

Specification first, AI-assisted, senior review on every merge.

Next.jsNestJSFlutterReact Native
Explore custom software

Automation and systems

Workflows wired and instrumented, with the payback counted.

n8nMakeCRMBack office
Explore automation

Data and platform

Pipelines and lineage your AI can actually rely on.

WarehouseETLLineageObservability
Explore data & platform

FAQ

The questions ops leads ask first.

Straight answers before the first call. If yours is not here, ask it on the call — we answer the hard ones first.

Ask the hard one

EDI and legacy systems?

Yes. Ugly integrations are the work here, not a caveat.

What gets logged?

Every action and every hand-off, exportable.

Can we start with 1 workflow?

Yes, and we recommend it.

Can agents act inside our TMS or ERP, or only read from it?

Both, and the boundary is yours to set. We scope which actions an agent may take directly — status updates, document matching, notifications — and which always escalate to a person. Every write is logged.

What happens when the agent gets an exception wrong?

It escalates with full context attached rather than guessing. Escalation rules are defined with your ops team up front, and the exportable log means every decision can be reviewed and the rules tightened.

Start the conversation

Getexceptionsworked
before the phone rings

Tell us which exception workflow costs you the most calls. We will tell you whether an agent can work it first.

Scope a logistics build
30 minutes the engineer who leads delivery no deck, no pitch