React 
Vue.js SLED & higher ed
Customer-facing app
The pain
Digital portals and course materials violate new federal accessibility mandates.
What we build
An interface rebuild that meets WCAG 2.1 AA color, contrast, and navigation standards.
Services · UX Design / Enablement
Software people actually use
70% of internal software fails on adoption, not code. And by 2027, SLED digital services must meet WCAG 2.1 AA. We design accessible, intuitive interfaces and the design systems that keep them consistent.
WCAG 2.1 AA Design systems Adoption-led
Built with
Figma React Vue.js Design tokens Storybook axe
Where it hurts · what we build
Design pays off where adoption and compliance are on the line.
Mid-market enterprises
Bespoke software
The pain
Complex internal software fails because employees refuse to use frustrating tools.
What we build
A unified design system that cuts training time and friction with consistent, intuitive interfaces.
E-commerce brands
Customer-facing app
The pain
Acquisition spend is wasted when checkout or search friction causes abandonment.
What we build
Conversion-optimized interfaces that guide users from discovery to purchase.
One design path
Wireframe to an accessible, shipped system .
For teams whose software fails audit or gets quietly avoided.
We move from low-fidelity flows to a WCAG 2.1 AA component library : research real tasks, design the system, build it in code, then measure adoption and task success, not just sign-off.
Works with FigmaReactDesign tokensStorybook
Where the sector is heading
Accessibility is now a legal deadline, and usability decides adoption.
ADA Title II · by 2027
WCAG 2.1 AA
Accessibility has a hard deadline
State and local digital services for populations over 50,000 must conform by April 2027, with smaller districts in 2028.
Source: DOJ ADA Title II, 2024
Adoption
70 %
Most internal software fails on usability
Enterprise software fails not because the code breaks but because poor usability blocks employee adoption.
Source: 2026 adoption research
AI in design
Assist
AI helps compliance, not whole layouts
AI is overhyped for layout generation but effective for contrast testing, alt-text, and semantic structure.
Source: 2026 industry analysis
The cost of standing still
What poor usability and inaccessibility cost.
Frustrating interfaces and inaccessible portals do not just annoy users—they block adoption, waste training budgets, and invite compliance risk. These figures describe the UX and accessibility landscape, not Techtiz engagements—and what poor usability and inaccessibility cost.
70 %
Of internal software implementations fail on poor adoption
MeltingSpot, 2026
65 %
Of employees face daily frustration with clunky workplace tech
MeltingSpot, 2026
63 %
Of employees stop using tech they find hard to navigate
MeltingSpot, 2026
1 yr
Until large SLED entities face litigation risk on ADA accessibility
Coates' Canons, 2026
What we build
Four things our design work delivers.
Accessible interface design
WCAG 2.1 AA color, contrast, keyboard navigation, and screen-reader support built in, not retrofitted.
Design systems
A centralized component library that keeps every screen consistent and cuts build time.
Accessibility remediation
Structural, semantic fixes for legacy portals, not unreliable automated overlay plugins.
Adoption metrics
Task completion, support deflection, and conversion tracked before and after.
How we work
All case studies → Platforms we built from the ground up.
Two builds where the work was in the parts that do not demo.
Capsule Lab
Why it is relevant: a product where clarity and trust in the interface were the point, the same discipline accessible design demands.
Custom platform Access control
Capsule Lab
Challenge
Every record needed verifiable ownership and per-action access rules.
Solution
Access-aware architecture with traceable actions and digital ownership.
Outcome
Interfaces built for clarity and trust.
LinkedGolf
Why it is relevant: a consumer product whose adoption depended on a frictionless flow across web and mobile.
Marketplace Scheduling
LinkedGolf
Challenge
Unifying scheduling and booking across fragmented operators.
Solution
A web and mobile product with real-time scheduling at its core.
Outcome
Adoption driven by a frictionless flow.
For U.S. SLED prime contractors
WCAG 2.1 AA remediation, delivered as your subcontractor.
If your SLED scope includes accessibility compliance for public portals, we do the remediation behind the prime. The boundary is fixed on purpose.
NAICS 541511 541512 541519
See SLED Subcontracting NDA-first, subcontract-only. We work behind the prime, under your brand. We do not pursue prime contracts and we never face the agency.
Verifiable compliance. Structural WCAG 2.1 AA remediation with past-performance evidence, not automated overlays the DOJ has flagged as unreliable.
Capability over claims. Design systems, component libraries, and accessibility audits mapped to your bid's scope.
FAQ
UX design, answered.
Are we legally required to update our software for accessibility?
If you operate in SLED or receive federal funding, yes. ADA Title II requires WCAG 2.1 AA compliance by 2027 or 2028 depending on your population size.
Can we just use an automated overlay plugin to comply?
No. The Department of Justice has noted automated remediation tools are unreliable. True compliance requires structural, semantic code updates.
Why should we spend budget designing internal tools?
Because 70% of software implementations fail on poor adoption. An intuitive interface ensures your expensive software investment is actually used.
How do you measure the return on investment of design?
We track specific metrics before and after, including task completion speed, reduction in support tickets, and increased conversion rates.
Start the conversation
Build software your team chooses to use
Tell us which interface is being avoided or failing audit. We will tell you what to fix first.
Scope a design engagement